Business Analyst

Location
Lilongwe, Malawi
Category
Technical
Deadline
15 October 2023

Main Duties

  • Evaluating business processes, business requirements and proposing improvement areas to meet client requirements
  • Leading in the review, documentation and alignment of business processes
  • Staying up-to-date on the latest process and IT advancements to automate and modernize systems
  • Generating, documenting and analysing user requirements
  • Effectively communicating with cross-functional teams including software development teams, clients, management and other stakeholders
  • Providing leadership, training, coaching and guidance to junior staff
  • Managing projects, developing project plans and monitoring performance to ensure that projects are delivered on time, within budget and according to specification
  • Prioritizing initiatives based on business needs and requirements
  • Owning and being accountable for Business Process Reengineering, Business Process Management and Change Management processes
  • Defining project scope, timelines and allocating resources to drive cost and operational efficiencies

Qualifications, Experience and Skills

  • Bachelor’s degree in Information Technology, Computer Science or any relevant field. Master’s degree will be an added advantage
  • Minimum of 5 years working experience in business analysis, project management or related field
  • Solid experience creating detailed reports and giving presentations
  • Solid experience in Microsoft applications including PowerPoint, Word and Excel
  • Resourceful and organized with sound business acumen
  • Excellent planning, organizational and time management skills
  • Excellent technical, interpersonal, communication and problem-solving skills

Interested candidates should send their CVs and cover letters to recruitment@idias.mw